Shipping & Returns Policy

Shipping Policy


Wallington Plumbing Supply ships all in-stock orders received before 2:00PM Eastern Time Monday - Friday the same day. Orders that are received after 2:00PM Eastern Time or on the weekend will be shipped the next business day that Fedex or USPS is picking up.

We ship to All locations in the U.S.A. Via:

USPS Priority Mail

USPS First-Class

Fedex Ground

Fedex Home Delivery

Fedex Standard Overnight

The shipping and handling charges are calculated based on product weight and shipping location at check out and is shown with your shipping choices. If the system does not calculate the correct amount or the product cannot be shipped by the selected method, you will be contacted by a Wallington Plumbing Supply sales representative for approval on the changes before the order is processed.

When your order is shipped you will be emailed a notice with a tracking number to the email address you provided to us.

We do not have the ability to find out when a carrier or delivery person will arrive at a specific location. The volume of mail/packages fluctuates daily with each carrier; therefore, delivery times are not guaranteed. Unusual circumstances (such as traffic, staffing fluctuations, severe weather, natural disaster, changes in carrier route, etc.) can cause deliveries to be made later than the choice selected.

Local customers are always welcome to visit any of our locations to pick-up their orders or just to see one of our many sales representatives for assistance with your order.


Returns Policy

You may return most unopened items purchased at Wallington Plumbing Supply Co., Inc. within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 25 percent. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item.


The following items may not be returned:



Electrical items

Toilet seats

Special order items



For questions regarding our policies please use the Contact Us page or call 1-844-440-PIPE (7473)

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